Avondale Insurance Associates

Committed to Highly Responsive Claims Service

Avondale aims to provide customers with a highly responsive claims service. We recommend policyholders and retails agents report claims through the appointed wholesale agent that placed the account with Avondale. This will assist us in delivering on our service commitment.

How to Report a Claim

Montpelier Policies:

Claims may be reported to Montpelier Underwriting Inc 24 hours a day, 7 days a week using any of the following methods:

• Facsimile: (480) 306-8301
• Telephone: (866) 547-0868
• E-mail:  claim@montpelierus.com
• Regular Mail:
  Montpelier Underwriting Inc
  Claims Contact: Will Masterson
  6263 North Scottsdale Road
  Suite 300
  Scottsdale, AZ 85250
  

Zurich Policies:

Claims may be reported to Zurich North America 24 hours a day, 7 days a week using any of the following methods:

• The internet: webclaims.zurichna.com
• Facsimile: (877) 962-2567
• Telephone: (800) 981-3373
• Regular Mail:
  Zurich North America
  Claims Contact: Boris Liffring, CPCU
  13810 FNB Parkway
  P. O. Box 542003
  Omaha, NE 68154-9877